Responsible Gaming at Bet Alice
Our commitment to responsible gaming is directly linked to our customer service policy for BetAlice Casino. We want to ensure you enjoy the games we offer; however, we are also aware of the potential social and financial consequences associated with gambling addiction.
Maintain control
Gambling should be for entertainment and not seen as a reliable source of income. To ensure that fun always comes first, never gamble with money you can’t afford to lose.
To maintain control and prevent gambling addiction, you should always keep the following in mind:
- You should not view gambling as a source of income, but as entertainment.
- If you have less luck one time, take a break and try your luck another time.
- Only play games if you can afford it.
- Pay attention to the time and money you have invested in gaming.
- If you feel you need a break from gambling, you can contact the customer service team at any time and we will exclude you from playing for the period of time you choose.
- Self-exclusion request: You can contact customer support via email at [email protected], and we will close your account as soon as possible. It is the player’s responsibility to inform our website of any other accounts they may have and to commit to not opening any further accounts. Our website will make reasonable efforts to prevent the creation of new accounts; however, it is the player’s sole responsibility to ensure that no further accounts are opened. Our website cannot be held liable for any losses incurred on other accounts.
If you have any questions or problems related to gambling addiction, please contact one of the organizations listed below.
Responsibility
If you feel that gambling is having a negative impact on your life or the lives of your closest relatives, the following questions can help you find out if you have a gambling problem:
- Does gambling keep you from going to work or school?
- Is gambling simply a pastime or a way to avoid boredom?
- Do you play alone for extended periods of time?
- Have others already criticized your gaming behavior?
- Have you lost interest in family, friends, and hobbies because of gambling?
- Have you ever lied to hide the extent of your gambling?
- Have you ever lied, stolen, or borrowed money to gamble or pay off gambling debts?
- Are you reluctant to spend “play money” on anything else?
- Do you gamble until you’ve lost all your money?
- Do you try to win back the money as quickly as possible after a loss?
- Do you feel lost and desperate when you run out of money while gambling?
- Can arguments, frustrations, or disappointments make you play?
- Do you feel depressed or even have suicidal thoughts because of your gambling?
If your answer to most of the questions is yes, there is a possibility that you are suffering from gambling addiction. In this case, contact one of the organizations listed below for advice and support.
Organizations that help with gambling problems
GamCare is one of the leading organizations for advice and practical help in dealing with the social impacts of gambling.
Gambling Therapy offers support and advice for people affected by gambling problems. Members of Gambling Group Therapy work in the UK and abroad. You can find more information here:
www.gamblersanonymous.org
Gambling Therapy offers support and counseling for people affected by gambling problems. You can find more information here:
www.gamblingtherapy.org
Underage players
Registration on our website is prohibited and illegal for persons under 18 years of age. The company is responsible for verifying the age of all customers. Any winnings obtained by underage players will not be paid out.
Filter systems
Parents can control their children’s internet access by installing a filtering system. These filters protect your children from gambling websites. If you share the computer with family or friends who are legally prohibited from gambling, it’s best to use filtering options and programs to control access to gambling sites. Examples include:
Net Nanny™ www.netnanny.com
